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FROMM Packaging Tool Repairs

FROMM has been in business since 1947 designing and producing strapping tools and equipment. FROMM Packaging USA offers strapping tool repair on our full line of Polyester, Polypropylene, and Steel strapping tools. Our factory-trained and highly certified team of technicians will repair and refurbish your strapping tool back to the factory specifications. Our extensive inventory of genuine OEM spare parts allows for a quick turn-around time. We provide a detailed breakdown of all of the parts required to repair the strapping tool as well as notes on the observations and performance of the strapping tool. Once customer approval on a tool has been given, repairs are swiftly conducted and the tool promptly returned back to the customer.

Service & Parts

In the event of emergency breakdowns, Fromm Packaging Systems provides spare parts and loan heads as soon as possible to get your business up and running again with minimal downtime.

By purchasing parts from FROMM Packaging you have exclusive access to genuine OEM parts straight from the manufacturer and can avoid the hassle of dealing with low quality replica parts. We actively maintain a spare parts inventory in excess of $1,150,000 which allows the most efficient and effective turn-around time from the time the order is placed till the order is shipped. All of the orders placed are acknowledged within 24 hours and shipped soon thereafter. Expedited freight service options are available on parts orders as is an Emergency Spare Service for parts.

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30+

Offices WORLDWIDE

Europe, Africa, Asia, Australia, North America, Central and South America.

REPAIR PROCESS

E: sales@frommstrappingsystems.com

T: 877-248-1645

We offer and support the sale of spare parts to customers who desire to purchase spare parts for repairs they conduct themselves. Our knowledgeable customer service team will offer guidance to ensure that you are able to identify and purchase the correct parts for your strapping tool. Our team will be able to assist in identifying and establishing a recommended service interval based upon your company’s individual needs.

Our repairs are performed by technicians who are hands-on trained by our very own FROMM engineering division in Germany and our FROMM manufacturing facility in Italy. This allows for the highest level of FROMM service available anywhere in the United States. We have exclusive technical access to our European based engineering staff who can troubleshoot any issue or concern. We maintain in-house, a massive FROMM genuine OEM spare parts inventory in excess of $1,000,000. Also offered is a trade-in program on worn and used strapping tools to be used towards the purchase of one of our newest generation of strapping tool.

MAIN ADDRESS FOR REPAIRS:

Fromm Packaging Systems
85 Fulton St Suite 4
Boonton, NJ. 07005
ATTN: REPAIR DEPT

SHIPPING INFORMATION

PLEASE INCLUDE FILLED OUT FORM IN BOX with TOOL ONLY (do not include batteries or chargers) & ship to:
Fromm Packaging Systems
85 Fulton St Suite 4
Boonton, NJ. 07005
ATTN: REPAIR DEPT